Returns & Exchanges

At Addicted to Tools, we want you to be completely satisfied with your purchase. If a tool doesn't meet your expectations, you can return it within 30 days of delivery provided it remains in its original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to start the return process.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all manuals, accessories, and components are included.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our technicians inspect the returned tool, we will issue a full refund to your original payment method within 5-7 business days.