Frequently Asked Questions
Everything you need to know about shopping with Addicted to Tools.
What is the standard shipping time for my order?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days. Expedited shipping options are available at checkout.
Do your tools come with a manufacturer warranty?
Yes, all power tools and specialized equipment sold at Addicted to Tools come with a full manufacturer warranty. We also offer a 1-year store guarantee against defects.
What is your return policy for unused items?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please contact our support team to initiate a return authorization.
Do you offer bulk discounts for contractors or businesses?
Absolutely. We provide tiered pricing for bulk purchases and professional contractor accounts. Please reach out to our sales department for a custom quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Affirm and Klarna for larger equipment purchases.
How can I track the status of my delivery?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package in real-time.